Privacy Policy

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Your privacy is important to us, and we are committed to safeguarding the personal data you provide when using our website. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

We collect and process the following types of personal data:

• Contact Information: Name, email address, mailing address, phone number.
• Order Information: Information related to your purchase, including shipping and billing addresses, and payment information.
• Website Usage Data: Information about your interaction with our website, such as IP addresses, browser type, pages viewed, and device information (collected through cookies and similar technologies).

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To improve our website’s functionality and user experience.
• To send you promotional offers or marketing communications (only if you have      consented).
• To comply with legal obligations, such as tax and accounting requirements.

3. Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so under GDPR. These include:

• Consent: When you have given your explicit consent for us to process your data (e.g., for marketing purposes).
• Contract: When processing is necessary to fulfill a contract with you (e.g., processing your order).
• Legal Obligation: When we are required by law to process your data (e.g., for tax records).
• Legitimate Interests: When processing is in our legitimate interest (e.g., improving the website) and does not override your data protection rights.

4. Your Rights Under GDPR

If you are located in the European Union and a data subject under GDPR, you have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request deletion of your personal data when it is no longer necessary for      the purposes for which it was collected, or when you withdraw consent.
• Restriction: Request the restriction of processing in certain circumstances.
• Portability: Request that we provide your data in a structured, commonly used format so      it can be transferred to another service.
• Objection: Object to the processing of your personal data for direct marketing      purposes or on grounds relating to your particular situation.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. This includes encryption and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your personal data with trusted service providers (e.g., payment processors or shipping partners) who assist in operating our website and fulfilling your orders. These parties are contractually obligated to handle your data securely and in compliance with GDPR.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal information.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date at the top of this page.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at bill@ridemoregear.com